Lancaster 3 Door Robe Grey – great value – damaged customer return

Description

Listing Template 2018

Product Description

Lancaster 3 Door Robe Grey – great value

Lancaster 3 Door Wardrobe,

3 door wardrobe with a hanging rail and internal shelf behind the left and middle door
There are 2 additional half size hanging rails behind the right door
Each piece is finished in grey foil with an oak top and brushed steel handles
Material: Particle Board.

Colour – Grey with Oak colour tops

Shipping

We deliver small items under 2KG to any UK destination by the Royal Mail. All other items are delivered by courier, to England and Wales & some parts of Scotland.

We cannot deliver to the following Postcodes AB, IV, KW, PA, PH, any UK island, including Isle of Man, Isle of Wight, Guernsey & Jersey, Northern Ireland & BFPO the exceptions being Postcodes AB10, 11, 12, 15, 16, 24, 25, PH1 to 11 & PA1 to 19 which can be delivered without an extra charge with XDP express.

If you are in any doubt about our shipping cost please ask for a quotation before bidding

Delivery

Once your item is dispatched we will upload tracking information in to your purchase history, at this point we cannot change your delivery address. All deliveries are made 9am-6pm Monday to Friday excluding bank holidays (we cannot offer a timed delivery). Unfortunately a small number of deliveries may not reach the buyer within 24 hours, as delays can sometimes occur that are out of the couriers control, for this reason they/we will not offer any compensation or refunds in the event of your goods arriving late.

If your goods do not arrive within 24 hours of the expected delivery time, please contact us, and we will assist.

A signature is required to confirm you are happy to receive your order in the condition that it has arrived, please do not mark them as “unchecked” as you will waive the right to claim if the goods are damaged in transit. If the goods look damaged please check them and sign for them as damaged and report it by ebay message immediately, if goods are not signed for as damaged upon delivery we are unable to raise a transit damage claim against the carriers.

Deliveries are made to the front external door of your building, as the couriers are not insured to take goods inside buildings or carry them upstairs, therefore please ensure that you have sufficient assistance or that you are capable of moving/lifting the item that you have purchased.

Missed deliveries/ Undelivered Returns

If an parcel is returned to us after 2 failed delivery attempts the buyer will be responsible for the return postage cost and any re delivery attempt’s, please ensure that your delivery address & contact number are correct BEFORE buying, and that there will be someone available to receive the goods between 9-5 on the day of delivery, if you miss your delivery the courier will leave a calling card or notify you electronically. Any unwanted returns will be subjected to an admin and restocking charge.

Damage on receipt

In the event of goods being damaged a replacement part will be sent, we will require you to send a photo of any damage and a part number of the damaged piece, we cannot proceed with your claim until this information is received. Only in the event of a replacement not being available we will offer a refund. All furniture items come with a 12 month limited manufacturer’s warranty which covers defective parts only, their warranty will not cover the return costs or and wear and tear.

Returns

We deliver small items under 2KG to any UK destination by the Royal Mail. All other items are delivered by courier, to England and Wales & some parts of Scotland.

If you are in any doubt about our shipping cost please ask for a quotation before bidding

Delivery

If your goods do not arrive within 24 hours of the expected delivery time, please contact us, and we will assist.

Missed deliveries/Undelivered Returns

If a parcel is returned to us after 2 failed delivery attempts the buyer will be responsible for the return postage cost and any re delivery attempt’s, please ensure that your delivery address & contact number are correct BEFORE buying, and that there will be someone available to receive the goods between 9-5 on the day of delivery, if you miss your delivery the courier will leave a calling card or notify you electronically. Any unwanted returns will be subjected to an admin and restocking charge.

Damage on receipt

Additional information

Handle Finish	Metal

Lancaster 3 Door Robe Grey – great value – damaged customer return

Description

Lancaster 3 Door Robe Grey – great value

Additional information

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