All your purchases come with a 14 day no quibble returns policy, all we ask is that you do not assemble the item and you return them at your cost, in their original packaging and by a tracked and insured courier. Once received and checked by our goods in department we will refund your purchase price (we do not refund the cost of return shipping) therefore any return will be at the cost of the buyer. In the event of goods being damaged a replacement will be sent, only in the event of a replacement not being available we will offer a refund.
Postage quoted is for UK mainland only. If you live in the Isle of Man, Scottish Islands/Highlands or Northern Ireland you should contact us for a quotation before buying from one of our ads
Deliveries are made Monday to Friday between 9-5 (excluding bank holidays), we cannot offer a timed delivery as goods are shipped by numerous courier companies. We choose the most cost effective service for each item. If you are unsure which company will be delivering your item please contact us on 0161 430 2414 and we will be happy to advise you.
Deliveries are made to the front external door of your building, as the couriers are not insured to take goods inside buildings or carry them upstairs, therefore please ensure that you have sufficient assistance or that you are capable of moving/lifting the item that you have purchased.
Our chosen couriers work hard to ensure that all deliveries are received the next working day (always check for stock availability), however research shows that a small percentage of deliveries may not reach the buyer within 24 hours, all couriers do advertise that delays can sometimes occur that are out of their control, for this reason they will not offer any compensation or refunds in the event of your goods arriving late.
If an undelivered parcel is returned to us after 2 failed delivery attempts the buyer will be responsible for the return postage cost and any re delivery attempt’s, therefore please ensure that your delivery details are correct BEFORE buying and that there will be someone available to receive the goods between 9-5 on the day of delivery.