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Delivery & Returns

Where we deliver to

We deliver small items under 2KG to any UK destination by the Royal Mail,

We also deliver larger items by Parcelforce & XDP Express to England, Wales & some parts of Scotland.

Where we can’t deliver to

We cannot deliver to the following Postcodes AB, IV, KW, PA, PH, any UK island, including Isle of Man, Isle of Wight, Guernsey & Jersey, Northern Ireland & BFPO the exceptions being Postcodes AB10, 11, 12, 15, 16, 24, 25, PH1 to 11 & PA1 to 19 which can be delivered without an extra charge.
If you are in any doubt about our shipping cost please contact us on 0161 4302414 Monday to Friday 9am to 5pm.

Delivery

When receiving your goods by courier a signature is required confirm you are happy to receive them in the condition that it has arrived, please do not mark them as “unchecked” as you will waive the right to claim if the goods are damaged. Once you sign for the goods or even mark them as unchecked, they will not be insured against damage in transit unless you state “DAMAGED” on the signed documentation. Damaged goods MUST be reported immediately at the doorstep and then within 24 hours of delivery to ourselves.
Once you receive your goods, please check each piece before beginning to assemble, as we are unable to claim against any damage in transit or accept the item back once assembly has begun, as assembling any damaged goods will invalidate any courier or manufacturers warranty.
Postage quoted is for UK mainland only. If you live in the Isle of Man, Scottish Islands/Highlands or Northern Ireland you should contact us for a quotation before buying from one of our ads
Deliveries are made Monday to Friday between 9-5 (excluding bank holidays), we cannot offer a timed delivery as goods are shipped by numerous courier companies. We choose the most cost effective service for each item. If you are unsure which company will be delivering your item please contact us on 0161 430 2414 and we will be happy to advise you.
Deliveries are made to the front external door of your building, as the couriers are not insured to take goods inside buildings or carry them upstairs, therefore please ensure that you have sufficient assistance or that you are capable of moving/lifting the item that you have purchased.
Our carriers work hard to ensure that all deliveries are received the next working day, however research shows that a small percentage of deliveries may not reach the buyer within 24 hours, all couriers do advertise that delays can sometimes occur that are out of their control, for this reason they will not offer any compensation or refunds in the event of your goods arriving late.

Returns

If an undelivered parcel is returned to us after 2 failed delivery attempts the buyer will be responsible for the return postage cost and any re delivery attempt’s, therefore please ensure that your delivery address and contact number are correct BEFORE buying, and that there will be someone available to receive the goods between 9-5 on the day of delivery.
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